The Clarendon Hotel 209 - 215 Clarendon Street, South Melbourne, Vic 3205 Call Us (03) 9995 6891

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    VIP Members  Club Terms and Conditions

    Last updated: June 11, 2021

    These Terms and Conditions outline our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

    We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

    Collecting and Using Your Personal Data

    Types of Data Collected

    Personal Data

    While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    Email address

    First name and last name

    Phone number

    Use of Your Personal Data

    We do not, under any circumstances share your data with Third Parties for their use, promotion or any other facility other than to provide the services contained herein.

    The Company may use Personal Data for the following purposes:

    To provide and maintain our Service, including to monitor the usage of our Service.

    To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    To contact You: To contact You by email or other equivalent forms of electronic communication for items related to the functionalities, products or offers related to VIP Members.

    To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already enquired about.

    To manage Your requests: To attend and manage Your requests to Us.

    Retention of Your Personal Data

    The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

    The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

    Disclosure of Your Personal Data

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

    Other legal requirements

    The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

    Comply with a legal obligation

    Protect and defend the rights or property of the Company

    Prevent or investigate possible wrongdoing in connection with the Service

    Protect the personal safety of Users of the Service or the public

    Protect against legal liability

    Security of Your Personal Data

    The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

    Changes to this Privacy Policy

    We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

    We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us by visiting this page on our website: https://www.theclarendon.com.au/contact/